Privacy

Privacy Policy

At Greenspace Plants Inc, we are committed to protecting the privacy and security of our clients' and website visitors' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We only collect personal information that is necessary to provide our services to you. This may include:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Technical Data: IP address, browser type, and usage data collected via cookies.

  • Transaction Data: Payment information (processed via secure third-party providers) and purchase history.

  • Communication Data: Any information you provide when contacting us via forms or email.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services.

  • To process transactions and send related information (invoices, confirmations).

  • To communicate with you regarding updates, promotions, or customer service.

  • To improve our website functionality and user experience.

  • To comply with legal and regulatory requirements in British Columbia and Canada.

3. Consent

By using our website or services, you consent to the collection and use of your information as described here. You may withdraw your consent at any time (subject to legal or contractual restrictions) by contacting us at the email address provided below.

4. Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Service Providers: Trusted third parties who assist us in operating our website and conducting our business (e.g., payment processors, email hosting).

  • Legal Necessity: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

Under BC’s PIPA, you have the right to:

  • Access the personal information we hold about you.

  • Request the correction of inaccurate or incomplete information.

  • Inquire about how your information is being used or to whom it has been disclosed.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Our Privacy Officer

If you have questions, concerns, or wish to exercise your data rights, please contact our designated Privacy Officer:

hello@greenspaceplants.com SUBJECT: PRIVACY